What We Collect and Why
When you create an account, we collect the details you submit — name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Each deposit or withdrawal through these wallets generates a transaction reference that we store against your account for
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verification and dispute resolution. We also collect device and session data — your browser type, IP address, and the pages you visit — to keep your account secure and to detect unusual access patterns. If you contact our support team, we retain that correspondence. We do
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not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those providers need to complete your transaction. Retention periods vary by data type: transaction records are kept as long as required by applicable financial
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rules, while session logs are held for a shorter period. You can request a copy of the data we hold on you, ask us to correct inaccuracies, or request deletion where no legal obligation requires us to keep it. Availability of these rights depends on your
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local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.